Refund policy

This product meets high sanitary standards and cannot be returned once opened, ensuring safety and quality for our customers. (Returned items must be in reasonable condition and cannot be marked, damaged, or opened.)

  • Bulk Canada Protein offers a convenient solution to purchasing protein supplements in bulk. With every purchase, customers are assured of a free shipping label in case of any incorrect items being sent, providing a hassle-free shopping experience.

  • Please note that shipping costs for returns are not covered by Bulk Canada Protein, if you do not like the product.

  • If returning the product, it must be sealed and in its original container. The customer is responsible for a 15% restocking fee and shipping fee.
  • We are not responsible for products that have been stored incorrectly by the customer or products that have expired/gone off due to storage negligence.
  • Please note that we are unable to process returns related to the taste, mix-ability, consistency, or appearance of our products. These products may vary in characteristics, which are beyond our control.

  • Returns are not applicable for international orders

  • Canadian Protein must be contacted within 24 hours of delivery date, if there was a missing item. Please contact our support team with a photo of the packing slip and product received.